First Utility Contact Number – 0843 487 1841
Formed in 2008, First Utility are an energy supplier to the UK domestic and commercial markets, and are based in Warwick, with all calls answered in the UK accessible through the First Utility contact number.
An innovative company, they pioneered the smart meter that provides for accurate billing to their customers, and through an online energy manager tool, allow customers to see their levels of energy use across a given period, helping them to make more informed decisions on that use.
First Utility aim to offer some of the cheapest and simplest energy tariffs, and in their price promise to customers First Utility compare their own isave everyday tariff each week against the so-called big six energy companies standard tariffs, and guarantee their own to be cheaper.
First Utility departments
First Utility have departments to help with customer service, case resolution, and with switching energy suppliers, all contactable thorough the First Utility phone number to their Warwick based offices. Lines are open Monday to Friday, 8am to 8pm, and then on Saturday between 9am and 4pm. Their website also provides an enquiry form that can be emailed to them, plus a postal address for writing direct to their offices.
In the unfortunate instance of a complaint, customer services and the case resolution team can be contacted via the First Utility phone number listed on the contact us page of their website, and in the very rare circumstances that you are still not satisfied with any outcome, the phone number for the energy ombudsman can be found here also.
In case of emergency
First Utility are a dual energy supplier who provide a First Utility contact number to call if you can smell gas. Similarly, in the instance that your electricity supply should be lost for any reason, First Utility have a list of numbers of the regional operators that look after the security and safety of their customer’s electricity supply.